Administrator

JOB TITLE: ADMINISTRATOR

Job type: Temporary / Interim

Salary: £8 per hour

Start date: January 2014

Duration: 2-3 months

Locations: Esher, Surrey

Hours: Monday to Friday, 9am to 5:30pm with a 1 hour break for lunch, however someone looking for school hours ie 9.30 – 3pm could be accommodated.

DESCRIPTION: We are looking for a customer focused administrator to work on a project we are currently running for a key client. You will be involved in booking instructors for activity sessions and must be a methodical team player, ready to join our busy operations team, providing incentives and promotions to both corporate clients and consumer winners.

The job involves processing bookings, liaising with schools and instructors, updating the bookings database and handling queries. We are therefore looking for someone with good administration skills and attention to detail as well as a flexible working attitude. Excellent telephone and communication skills as well as a helpful and personable manner, are also essential.

KEY RESPONSIBILITIES:

– Coordinating, liaising with and booking instructors for a specific project

– Dealing with queries by telephone and email

– Completing paperwork and maintaining accurate records, including internal databases

ESSENTIAL SKILLS AND EXPERIENCE REQUIRED:

– Excellent literacy and numeracy skills

– Extremely thorough attention to detail

– Excellent customer service skills

– Ability to work effectively without constant supervision

– Ability to multi-task, prioritise and work efficiently to deadlines

– Personable and professional telephone and email manner

– Strong communication skills

– Computer literate (MS Office) with a good knowledge of word processing and spreadsheets

DESIRABLE SKILLS AND EXPERIENCE:

– Previous office and customer service experience