Resident Liaison Officer – Immediate

My client, A national main contractor is looking for an experienced Resident Liaison officer to join their refurbishment and regeneration division.

With a project due to start in Southwark, I am looking for experienced Resident Liaison Officers from the local community. Applicants are sought from those living in the borough of Southwark or very close by.

Successful candidates must be personable, professional and able to communicate effectively at all levels. A good working knowledge of basic I.T. applications, especially Word and Outlook is also essential.

for the role:

*Applicants must have proven experience working as a resident liaison officer for a recognised contractor on a social housing refurbishment scheme.
*Applicants must be proficient in the use of IT applications, such as Word and Outlook
*Applicants must live in Southwark.

Main Duties include:

* Act as first point of contact for residents..
* Ensure residents are kept informed of the progress and inform them of changes via letters and visits.
* Help plan and deliver literature given to tenants.
* Manage residents expectations and concerns.
*Responsible for managing and resolving difficulties and complaints regarding the works by liaising with all parties involved.
* Ensure disruption to tenants kept to a minimum.
* Inform Management of any potential problems or risks.

Due to the nature of the role, those that do not meet the essential criteria above will not be considered. Because of the volume of applications, it is with regret that we are unable to respond to each individual application. If you are not contacted within 7 days of your application, unfortunately you have been unsuccessful on this occasion