Registered Manager

Salary: £66,000 – £72,000 per year

Registered Manager

Reports To – Chief Operating Officer

Salary – £66,000 – £72,000

As General Manager you will be responsible for the operation of Kitnocks House 63 bedded service, taking full ownership and accountability for all aspects of this specialist neuro-degenerative nursing care provision.

In doing this you will ensure the care of all residents in the service meets the standards and requirements of Cornerstone Healthcare and provide leadership in all aspects of service delivery according to the many regulations, legislation and codes that govern our service.

Reporting to the Chief Operating Officer, the General Manager’s role is to deliver excellence in the day to day operational management of the service whilst working with the Senior Management Team to contribute to the delivery of our wider strategic agenda.

THE MAIN PURPOSES OF THE ROLE ARE:

* Be responsible for the safe, effective, caring, responsive and well-led clinical operation of the service, taking full ownership and accountability for all aspects of the service provision.

* Provide management and leadership for this new service taking on a visible leadership role.

* Ensure all regulatory, contractual and company standards are met and where possible, exceeded.

* Recommend changes and improvements for the service and the wider Cornerstone Healthcare Group.

* Key to the role is adopting a proactive approach to achieving a positive, engaging, promotional and relationship building role with CCGs, Local Authorities, families and all other stakeholders.

RESPONSIBILITIES:

1. Clinical Management

* Maintain a high level of occupancy whilst ensuring all current and newly referred individuals are properly assessed and that high quality, person-centred support is provided throughout.

* Ensure the team assess, plan, implement and evaluate individual care plans involving other relevant agencies as appropriate.

* Liaise with external professionals, individuals and families as required to ensure that the needs of the residents are reviewed regularly and plans developed so that we continue to meet their changing needs.

* Ensure all clinical markers are implemented as appropriate for each individual care plan.

* Lead on infection control, health and safety and other relevant procedures.

* Be a contributory member of the company Clinical Governance Group implementing changes and improvements to the whole service

2. Human and Other Resource Management

* To have immediate line management responsibility for the Clinical Managers and through them all Registered Nurses and healthcare assistants.

* To implement a reasonable staffing level based on resident dependency levels and ensure these levels are met on all shifts through the production of a rolling rota, deploying staff in a way which meets the needs of the residents within budgeted guidelines.

* To ensure the service always has the right number of suitably qualified, skilled and experienced staff.

* Line manage the clinical manager and liaise with the allied professionals ensuring professional lines of accountability and priorities are met and that all policies and procedures are strictly adhered to.

* Ensure clear communication with all other company departments and staff.

* Ensure that services are of a standard which meet and exceed standards set by regulatory bodies, including the CQC Standards, NICE guidelines, NMC standards and other contractual obligations.

* Manage and support staff in line with Cornerstone policies and procedures, including supervision, absence management, disciplinary and grievance issues.

* Promote and support effective team working through good communication systems and regular team meetings.

* Manage service budgets focussing on staffing, reporting overspends and corrective actions as required.

3. Other

* Ensure that all services are delivered within the framework of Cornerstone core values and in line with company Policies and Procedures.

* Implement and monitor quality assurance strategies and documents, actively promoting a culture of continuous improvement, maintaining an effective quality assurance programme to promote high quality, best practice and continuous improvement of services.

* Ensure the development and implementation of robust systems and procedures.

* Produce monthly management reports and attend Senior Management Team Meetings.

* Evaluate services through regular review, annual surveys and analysis of complaints & compliments.

* Participate in the On-Call system.

* Work flexibly to meet the needs of the service

* Undertake additional activities such as attendance at conferences and involvement in project groups to further individual and organisational development.

PERSON SPECIFICATION –

EDUCATION & TRAINING

· Registered nurse with current registration with the NMC

· Level 5 Diploma in Leadership in Health & Social Care

EXPERIENCE & KNOWLEDGE

· A knowledge and understanding of the current legal responsibilities and standards of the service, including the need for the management and delivery of person-centered services

· At least 2 years’ experience with a similar resident group.

· At least 3 years of successful team management experience

· Extensive experience of meeting targets and managing budgets

SKILLS & ABILITIES

· Excellent communication skills

· Leadership qualities

· Organisational skills

· Ability to prioritise work

· IT literate

· A positive attitude to change

OTHER

· Full driving license with use of own vehicle

· This role is subject to an Enhanced Disclosure from the DBS

· Ability to provide advice and guidance outside of normal office hours as required

This is not meant to be an exhaustive list; the job holder may be required to undertake such other duties as Management may from time to time reasonably require.