Recruitment Administrator

RECRUITMENT ADMINISTRATOR

INDUSTRIAL BIASED- BIRMINGHAM

Due to continued expansion we are seeking and experienced Recruitment administrator to be part of our team at Birmingham City Centre branch of Extra Personnel. You will ideally have industrial recruitment or high volume temporary recruitment experience and have the drive and flexibility to expand on delivering the highest level of service to our high profile client.

The role is to account manage one high profile account in and around Birmingham City Centre and ensure that the clients needs are met at all times trough proactive recruitment and selective matching of candidates. The focus is purely on servicing our client and demonstrating excellent customer service, administration and recruitment ability in order to meet SLAs.

KEY DUTIES

* Managing Client base, candidates and being point of contact for resolving issues
* Excellent Communication skills
* High attention to detail
* Conduct interviews and full reference of flexi workers including detailed and regulated references within Aviation
* Ensure that all clients and workers comply with health and safety legislation and promptly refer any concerns to the branch manager
* Adhering to company and client KPI and SLAs
* Maintaining quality and ISO procedures in line with Standard Operating Procedures to ensure effective, positive quality audit results
* Liaising daily with the clients and managing expectations including job requirements, hours of work and rates of pay
* Adhere to stringent checks for referencing and candidate source and selection for individual contracts within the business
* Covering out of office calls and demands on a rota requirement
* Submitting accurate payroll data / reporting KPI data
* Ensure all candidates engage and complete all site tests
* On time reporting of key information to Extra Personnel

SKILLS REQUIRED

* Customer service experience within a fast paced changing environment
* Able to communicate at all levels from worker to director
* Excellent organisational skills and the ability to prioritise workloads which continually change
* Computer literate – outlook, excel and word
* Ability to report critical information accurately and to tight deadlines
* Ability to use a common sense approach to problem solving
* Full UK driving license disirable

BENEFITS

As part of our commitment to all our employees you will also receive:

* Excellent salary and bonus opportunities
* Healthcare Scheme
* Pension
* Min 23 days holiday plus Bank Holidays rising to a maximum of 29 plus Bank Holidays
* Plus an additional days holiday for your Birthday
* Continued advancement training

Extra Personnel is acting as an Employment Agency in relation to this vacancy.