Receptionist and Marketing Coordinator

Job Title: Receptionist and Marketing Co-ordinator

Location & Post Code: Pickering, North Yorkshire (YO18)

Salary: £26,000per year

Job Type: Full Time, Maternity Cover for up to 12 Months

Hours: 8.30am – 5.00pm, Monday to Friday

As one of the leading luxury new car dealerships in the country, this role is an ideal opportunity to join our client’s award winning company who are operating at the top of their game.

They are looking for a confident individual who enjoys dealing with people, both in person and over the phone. This is a pro-active role where an excellent first impression is critical, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful answer to incoming calls. Previous reception and marketing experience is essential.

The Main Duties within this Role will be:

* To operate the switchboard and provide an efficient, helpful and professional service to all incoming and outgoing callers, directing calls to the appropriate person / department or taking accurate messages

* To provide a high standard of customer service to visitors

* Politely and professionally making a number of follow up calls to customers

* Responsible for all aspects of database reporting and administration

* Documenting all incoming calls for the dealership

* Maintaining reception area tidiness

* Working with the General Manager to identify and implement marketing campaigns and strategy to be delivered across varying media

* Utilising manufacturer marketing materials and local suppliers to produce professional communications

* Planning and implementing various dealer events, including product launch, promotional weekends and drive days

* Telephoning customers to maintain database cleanliness and to establish basic market research

With high standards of professionalism and personal presentation you will have strong interpersonal and communication skills. Committed to customer excellence you will need to be positive, flexible and able to work calmly under pressure. Computer literacy is essential.

To be part of their successful team, please with your CV and covering letter.

Please check your email for confirmation that your application has been received and to follow further instructions if applicable.