Public Services Account Manager

Salary: £33,600 – £42,000 per year

This is a home-based account manager role.

Responsibilities

Main point of contact for assigned clients

Account Management of clients, dealing with a wide portfolio of public sector customers, providing proactive services which range from tendering, reporting and market guidance.

Proactively manage the sale/renewal process for assigned clients ensuring revenue is maximised and secure early for appropriate time horizon

Tender and analyse supply offers for both fixed and flexible supply agreements

Responsible for the creation and implementation of risk management trading strategy on behalf of clients

Report market positions and news to customers using the CRM

Query Management – to resolve general issues in a timely manner, ranging from objections, terminations, data, billing, & change of tenancies.

Develop the relationship with the client in order to sell additional services and products to assigned clients at the right time

Represent my client at industry events and at customer premises

Be able to hit and exceed revenue targets

Drive product development and innovation

Ensure a valid and appropriate letter of authority is held for your clients

Staying up to date with changes to the energy industry

Experience

of working with Public/Utilities/Third Sector

Exceptional knowledge of the UK electricity, natural gas, LNG, oil, coal and carbon markets – industrial and commercial sectors, including good understanding of the UK energy regulation and legislation

In depth knowledge of Flexible Energy Supply Contracts (Gas & Power)

Deep practical experience and understanding of the UK / EU energy risk management, strategy development and trading of electricity or natural gas gained either within an energy supply company or in a risk management role within an energy consultancy

Effective face-to-face communicator with good telephone and written skills

Strong negotiation skills

Ability to work on their own initiative with a good ‘Team Work’ ethic

Ability to meet deadlines and prioritise activities

Good presentations skills (PowerPoint)

Advanced user of Microsoft Office applications

Ability to analyse energy reports and develop recommendations

Be able to work with colleagues, energy industry members and the public in general

Positive attitude & Integrity

Further Details

Energy industry experience

Account Manager or similar experience

A good working knowledge of Microsoft

Office applications (Excel essential)

Minimum 5 GCSE’s A-C grade including

Maths and English

Clean & Full UK Driving License

Degree level education will be an advantage

Experience with presenting and/or

exhibitions

Previous office experience