Property Administration Assistant
Full job description
The Recruitment Bar
Salary: £26,000 per year
Property Support Vacancy
#Northamptonshire #Competitive Salary
#Fantastic Career Opportunity
Job Description
Our prestigious client is currently looking for a new member to join their team to support in an administrative role initially but offering opportunity to expand into a number of other roles within the business to the right candidate. The role will be predominately office based but travel to properties and sites will also be required regularly.
What we look for
The right candidate needs to be an organised self-starter and be able to work on their own initiative. They will be confident around basic computer skills and be able to navigate all MS Applications and Bespoke CRM systems applicable to the business.
They will also be required to present well in person and on the telephone with a likeable and confidence inspiring manner.
You will have a strong work ethic and willingness to learn, as much of what you will learn will be bespoke to our company. No previous industry experience is required.
Excellent customer service skills are essential, as is being able to quickly and effectively solve problems and build sincere relationships with both new and existing clients.
A stringent attention to detail will be required at all times as part of the role will require you to create legal documents, audit information and ensure regulatory and contractual compliance.
The ability to multi-task and to adapt to changing situations quickly, seamlessly and professionally is essential in what will predominantly be a people orientated role.
Desirable Skill/knowledge/background
* Knowledge of all MS applications
* Computer literate
* Previous administration /office experience
* Full & Clean driving licence and car ownership is a must
* No prior experience in the property industry necessary
What you’ll do/ Key Responsibilities
* General administrative duties
* Answering phones, client greeting in the office and supporting line Managers as required
* Deal with enquiries, allocating as required or assisting where able/directed.
* Attend sites to ensure regulation and contractual compliance.
* Assist with the completion and distribution of service charge reconciliations, budgets and associated matters.
* Take minutes of meetings and AGMs for block management companies.
* Coordinate the preparation and distribution of residential tenancy documents, and other legal paperwork.
* Create and produce letter, reports and mail merge documents for distribution as required by other team members.
* Ad hoc property maintenance administrative assistance when required.
* Liaising with Landlords and Tenants as required to further negotiations, deal with any queries, tenancy issues and any enquires raised
* Managing databases
* Dealing with correspondence, complaints, and queries
* The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
What do we offer/ Benefits
* Competitive salary and excellent benefits
* Holiday 28 days plus Bank Holidays. In addition further time off is given for Christmas and New Year.
* Christmas and incentive / bonus
* Laptop/phone
* The opportunity to gain industry qualifications
* Opportunity to grow with a small independent business and build a career within the role.
To apply for this job please visit definitejobs.co.uk.