Project / Service Manager

Salary: £26,000 per year

Project / Service Manager
Omagh

Analytical / Decision

Making Responsibilities:

Monitors and manages project baseline to ensure activities are occurring as planned – scope, budget and schedule – manages variances

Proactively performance monitoring and reporting on project/service scope, time, cost, quality, risks and overall project/program health.

Leading the project/service team, working with global suppliers, management teams and IT Services Teams to ensure project/program success.

Proactively identify risks and issues on projects – leading team to develop risk management and issues management plans

Identifies potential points of contention for missed deliverables; creates and implements strategy to mitigate shortfalls in timeline and budget

Anticipates problems before they occur; defines the problem or risk; identifies possible causes; works with team to identify solutions; selects and implements most appropriate solution

Develop and manage plans to address project strengths, weaknesses, opportunities and threats

Analytical skills and problem solving skills needed to manage multiple factors on a project simultaneously

Demonstrate business analytics to manage and meet customer needs

Knowledge and Skills Requirements:

Experience of managing IT projects with personal accountability for delivering to time and cost.

IT Infrastructure Management Knowledge – Networking, Sever Management, End User Computing, Voice & VoIP, etc

Mastery of project management methodology, tools and templates (includes project planning, schedule development, scope management and cost management)

Track record of customer focus, based on openness, trust, and delivering on promises

Not mandatory but desirable – management skills to manage one or more large, complex projects simultaneously

IT background with experience across the systems development life cycle with experience in all project phases – plan, initiate, elaborate, design, build, test, implement.

Knowledge and use of industry-standard project methods, tools and techniques e.g. RAIDS, budget, communication

Strong team working skills

Strong communication and interpersonal skills

Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing

Leader in the use of IT methodologies, processes and standards for project management

Experience in working with Global teams – internal resources, contracting resources, suppliers/hardware & software vendors

Not mandatory but desirable – experienced in managing to contract; ensuring clients and suppliers alike perform in accordance with original agreement

Supervision Responsibilities:

Project manager is expected to act independently to deliver projects to schedule, budget and scope; support provided as required and requested, and is self-driven and motivated

The project manager leads project teams; assigns responsibility to members; monitors progress; direct supervision responsibility.

Job Requirements:

Education:

* A degree in Computer Science or a related discipline; or equivalent work experience

:

* 5 – 7 years of working experience in the IT industry

* 3 – 5 years of experience in project management

* Other relevant experience in a related technical field (deployment/implementation and infrastructure)

* Work experience in a professional services industry is preferred.

Certification Requirements:

* PMP and/or Prince 2 Practitioner Certification

* Agile certification would be advantageous

* Familiarity with ITIL v2 or 3 would be advantageous