Post Room Assistant

Print Production Assistant

The Role:

To ensure that the Redhill scan team service level agreements are consistently met by the team members on a daily basis.

Main Duties/Responsibilities

* Ensure you react to any issues within a timely manner. Escalate to the manager if necessary
* Provide weekly updates on own activity to the manager ensuring scanning is carried out to a high standard with minimal errors/rejections
* To build effective working relationships within the business and attend appropriate meetings to build and maintain a quality service
* Stand in for the manager at internal and external meetings when necessary
* Be fully conversant with published SLA’s and ensure they are delivered consistently on a daily basis whilst constantly reviewing own performance
* Identify areas for improvement to processes and technology
* Ensure that all internal procedures are logged, audited and updated when required
* Identify any training needs and assist in planning and deployment
* Pro-actively ensure that excellent standards are maintained
* Take ownership of dedicated responsibilities and ensure you have appropriate cover within the team in times of holiday and general absence
* Liaise with and report on external service providers when required
* Attend on and off the job training as and when requested to develop and improve services to the firm
* Monitor and report on key performance indicators as requested
* Develop and update the departmental procedures manuals
* Attend and participate fully in CDR (career development reviews) and performance reviews
* Assist with any other appropriate duties, as directed
* Work to set rotas as determined by the manager
* Maintain an awareness and observation of Fire and Health & Safety Regulations
* Work closely with TAS

The Requirements

* 1 year + administration experience gained from professional environment
* Print Room / Scan Centre experience are highly desirable, but not essential
* Excellent organisational & communication skills
* Ability to work well with others
* Excellent motivational skills required
* Ability to prioritise tasks effectively
* Common sense and methodical working practice
* Proactive
* Ability to work to agreed timescales
* Ability to work under pressure

Huntress Group does not discriminate on the grounds of ‘protected characteristics’ as defined under the Equality Act and other relevant UK legislation.

Huntress Group acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.