Post Production Support Engineer

Salary: £42,000 – £54,000 per year

POST PRODUCTION SUPPORT ENGINEER 

ACM resourcing are looking for an Post Production Support Engineer for a television, film and music production company based in London. This is a unique opportunity for someone with ambition and ability to join the technical team in a market leading Post Production company.

The role will provide effective, expert and expedient post production technical support across the business and its sites. This is a great position for some in IT who is keen to get into the media industry.

The ideal candidate must have experience with Mac OSX / Windows and Linux as well as a desire to learn and develop new skills across a wide range of technical and IT areas.

Core Responsibilities:

• Provide effective, expert and expedient post production technical support across the business and its sites.
• Ensure the day to day setup and maintenance of edit suites and other technical facilities
• Provide 1st line support to a variety of post production hardware and software.
• Provide induction and training for post production staff and clients
• Coordinate and deliver technical resources to ensure project operational requirements are met.
• Conduct systems administration for technical services such as storage provision, remote review platforms, user account management, software licensing and backup platforms.
• Actively engage with the post departments users and teams to enable timely issue reporting and experience feedback. 
• Provide efficient escalation of issues and equipment failures in a timely manner internally and with 3rd party vendors.
• Provide inventory services for equipment and licensing

Skills and Experience: 

• Training or practical experience in Technology and IT
• A desire to learn and develop new skills across a wide range of technical and IT areas
• Highly organised and methodical
• Ability to confidently engage with people to provide support in high pressure situations
• Knowledge of networking and terminology similar to a CompTIA Network+ or similar standard
• Experience with scripting in the likes of python, bash or other languages is useful
• Experience with Mac OSX / Windows and Linux is important
• Experience in API integration is of benefit

ACM Resourcing Services is acting as an Employment Agency in relation to this vacancy.

ACM Resourcing are a leading Mac IT recruitment company work on various positions in the market please don’t hesitate to get in touch with me for a confidential chat about how we can secure your next position.