IT Support Apprentice

Are looking to kick start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you.

PETA are proud to be working with Medhurst Communications to support them with the recruitment and training of a new IT Support Apprentice. The successful applicant will join the managed services team and be based at a school in Salisbury.

Why choose an apprenticeship with Medhurst?

Medhurst Communications have been successfully recruiting and supporting apprentices to kick start their careers for over 10 years. Medhurst Communications are committed to providing an extensive programme of training to help apprentices to learn how to deliver first class IT support.

Training to be provided:

As an IT Support Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship. This apprenticeship is 22 months in length and will involve ongoing onsite training and mentoring from the Medhurst team combined with 25 days of off the job training at the PETA training centre in Cosham.

What will my new role involve?

• Joining the team as an IT Support Apprentice, you will learn:How to provide IT support on both hardware and software including desktop PCs, mobile devices, audio visual and networking equipment
• How to maintain and troubleshoot IT equipment
• How to identify and resolve technical problems
• Benefits:23 days holiday + 8 Bank holiday
• Pension scheme
• Great career progression opportunities
• Training towards completion of L3 Support Technician apprenticeship
• Hand-on training across various projects
• Free car park
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• 37.5 hours per week – Monday to Friday 08:00 – 16:30 (1h lunch)
• Salary will start at £15,000 for the first year and then rise to minimum wage based of age for the remainder of the apprenticeship.
• An enhanced DBS Disclosure check will be required for this role.

Could this be the ideal role for me?

We are looking for an enthusiastic and motivated IT Support Apprentice with a genuine interest in IT. The Medhurst team have a strong commitment to customer service so the successful applicant must be willing to go the extra mile for their clients. To be considered for this role, you must have:Knowledge of PC and Laptop hardware, software and basic network troubleshooting
Good communication skills at all levels
Ability of problem solving in a logical way
Ability to prioritise workload and manage time effectively
English and maths GCSE (Grade C/4 or above) or equivalent
Desired Skills Knowledge of Microsoft Operating Systems
Basic understanding of Networking Concepts
BTEC L3 in IT or equivalent will be beneficial
Driving license

About Medhurst Communications

Since 1986, Medhurst have been making IT work for education and business clients. Their offices in Hampshire and Cheshire deliver cost effective and flexible IT solutions and services to meet the individual needs of over 500 education and commercial customers. Their mission is simple – to take away the burden of IT management to enable their clients to focus on their core business.

Medhurst Communications put their staff at the heart of everything they do and believe this is why their organisation is so successful.

If this sounds like the ideal place for you to start your IT career, APPLY today for the role of IT Support Technician Apprentice.