Operations Manager Software

Salary: £48,000 per year

Our client who has recently experienced a bu out from a large group are on the lookout for an experienced Operations Manager who has had experience of working within the software industry.

As part of your role which will be purely office based in Maidenhead you will be involved in:

* General operational management

* Supporting the Head of Operations in the running of the businesses within this division, prioritising efficient use of resources, a customer-first mindset maintaining standards for security, risk and compliance

* Support the management of resources, processes and budget, time tracking aligned with aligned with group requirements and tooling

* Property and office management – desks, phones, printers, IT comms

* Insurances – property, professional and employer indemnity

* Contract management – client, supplier, leases + maintenance of central SharePoint repository for the business

* Recruitment, payroll and reviews

* Manage all GDPR-related activity for the business

* Take responsibility for compliance, certification (e.g. ISO, CyberEssentials)

* Management of customer complaints process (including escalation to Head of Risk/Compliance where relevant)

Requirements

* Proven track record of at least 2 years in an operational role within Software industry

* Organised, data-driven with customer focus

* Strong team player

Be able to work to work on your own initiative as well as part of a team

This is a newly created role and the organisation are looking to make an appointment shortly