Operations and Data Executive

Salary: £18.46 – £21.54 per hour

Salary offered is £18.46 – £21.54Gross per hour, pro rata (£18.46 – £21.54 /hr)
(This is a hybrid work opportunity, therefore location relatively near to BH21, Dorset is essential for this role)
We are excited to be working with E3 Consulting (a professional services firm) in recruiting an Operations and Data Executive.
E3 Consulting are an award-winning property taxation specialist, working with property developers, owners, investors and occupiers across the UK. E3’s services include: Capital Allowances, Community Infrastructure Levy (CIL), Land Remediation Tax Relief, Repairs & Maintenance and VAT.
This is a part-time permanent position working a minimum of 15 hours up to 21.5 hours per week. There is scope for this role to develop and hours to increase depending on the requirements of the business, and so flexibility on working hours is required. The successful applicant must be prepared to travel to the office or agreed location for internal meetings, training, and other key business activities.
This is an environment where attention to detail is key, and a natural desire to learn, understand and constantly improve is essential. If you are looking for a role where you are an integral member of the team, your ideas and opinions are actively encouraged and valued, whilst having a focus on collaborative long-term relationships, independence of mind, quality in all you do – this could be the role for you.
Main duties will include: –
* Point of contact for sales enquiries into the business, both by telephone, website and email
* Setting up and onboarding new clients
* Administration lead on all activities relating to Microsoft CRM Dynamics
* Support and assist with the development of data and CRM strategy and action plan
* Data management, monitoring and evaluation
* Build and raise the quality of data within the database
* Develop clear and user-friendly reporting techniques
* Support the improvement of policies, procedures, templates and checklists
* Support with CRM marketing and sales automation and integration
* ‘Housekeeping’ to maintain a clean and user-friendly CRM
* Provide support and training to new and existing colleagues for CRM updates and changes and be a focal point with Suppliers
* Actively support with weekly and monthly meetings, creating agendas and relevant documentation regarding Microsoft CRM Dynamics and associated reporting
* Reporting to the Directors regarding market trends in our key sectors, including quantitative and qualitative analysis
* Working to deadlines in a professional and timely manner
* Providing operational project support to Directors and the wider team
The successful applicant will: –
* Have knowledge and experience of relationship databases, ideally Microsoft CRM Dynamics
* Have an Executive Assistant, Analysis or Graduate background (any discipline) with research experience gained within a sales, marketing, or other business-related environment.
* Be passionate about analysis of data, identifying trends and abnormalities where appropriate
* Have experience of working within a small business
* Be confident with Microsoft Office 365 and working with figures
* Be process driven, with the ability to follow a brief/plan meticulously
* Have an active and curious mind
* Have research experience, including quantitative and qualitative analysis of information
* Have strong communication skills (both verbal and written)
* Exceptional attention to detail
* Have considered and informed opinions based on analysis of information
* Have a ‘can-do’ attitude, be flexible and wish to integrate within a small proactive team
* Be self-motivated and organised
Please include a covering letter outlining your current/most recent role, details of any research or analysis work completed within a business environment, and your motivation to want to work within a small business environment.