IT and AV Support Technician

Salary: £26,400 per year

IT and AV Support Technician
Guildford
Salary £26,400subject to skills and experience
This is a fantastic opportunity for someone with a strong interest in IT and AV, who enjoys working with people.
If you are keen to learn and looking to join a friendly and experienced team, you could be part of the day-to-day IT and AV services provision for this busy school.
You will provide first line technical support to students and staff, perform routine IT and AV tasks and contribute to the smooth running of the IT network.
This is a full-time position working Monday to Friday all through the year.
For further information is contained in the application pack and you will need to apply for this role via our website where you will be directed to complete an online application form. You will directed when you hit Apply
The closing date for applications is 08.30 on 14 June.
Interviews will be held on Monday 21 June.
Job Description
IT and AV Support Technician Network Manager
Full time, all through the year, 37.5 hours per week, Monday to Friday – Permanent
Role overview
To provide first line support to staff and pupils via phone, email and in person. This will include general fault resolution of IT and AV equipment within the school, seeking guidance from IT colleagues when necessary and acting on requests from the Network Manager and Senior Technician
Main responsibilities:
* To support teaching staff and students with first line ICT problems and queries.
* To assist staff and students with queries relating to how to use software and the systems.
* To assist with periodic asset checks.
* To assist the installations and upgrade of equipment.
* To assist with the day to day repairs of faulty equipment.
* To make small day to day changes to Active Directory.
* To support the interactive whiteboards.
* To install and upgrade software packages.
* To provide Audio Visual support.
* To provide fast and effective support to staff and student iPad usage.
* To support the IT needs of school exams and testing.
* To work with other IT team members on IT projects and upgrades.
This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organisation.
Person Specification – IT and AV Support Technician
The work of the IT and AV Support Technician is a varied and fast-paced. A flexible approach to duties is required as the range of tasks is wide and varies throughout the school year.
All applicants must already hold the legal right to work and reside in the UK and, if short-listed, be able to attend an interview at Guildford High School.
Specification
Qualifications
5 GCSE’s grade A-C including English and Mathematics – Essential
Good relevant honours degree (2.2 or above) or equivalent experience – Desirable
Experience
A demonstrable logical aptitude for solving problems – Essential
Skills
Ability to work with both technical and non­ technical staff – Essential
Excellent interpersonal skills Attention to detail Organisational skills – Essential
Ability to work as part of a team – Essential
Strong knowledge ofIT packages: Office, Outlook, Windows – Essential
Knowledge of Windows 10 Knowledge of Active Directory Knowledge of iPads and Apple products – Desirable
Personal Qualities
Willingness to learn on the job Keen interest in IT and AV
A commitment to safeguarding and promoting the welfare of children and young people
High levels of personal and professional integrity High levels of discretion, confidentiality and awareness of data protection
A proactive, flexible and versatile approach A passion for excellence
GHS is committed to safeguarding and promoting the welfare of children and young people and expects all who work at the School to share this commitment. Successful applicants will be subject to child protection screening appropriate to the post including an enhanced disclosure through the Disclosure and Barring Service (DBS) and checks with previous employers.