Internal Telesales

Salary: £26,000 – £27,600 per year

WB Power Services is a leading generator specialist that provides solutions, maintenance, sales and hire to customers across the UK. We are a family owned and run business and truly hold our values at the heart of everything we do offering a unique and friendly place of work; whilst maintaining the highest of professional standards.

Through a sustained period of growth, we now have a vacancy for a passionate, driven and proactive Internal Telesales – (Standard Product) to join our head office team in Heanor.

Your duties will include but are not exclusive to:

• Working to all WB Power Services Ltd ISO9001/14001/ISO45001 policies and procedures
• Making cold calls to M&E Contractors and existing client data base to create new opportunities and build ongoing business
• Taking sales enquiries by phone calls, emails, web enquiries, leads passed from colleagues, owning this process from quotation through to invoicing for parts and box shift generator sales
• Ensuring Salesforce is always totally up to date
• Quality checking and data cleansing of information held within the system
• Follow up calls after quotations have been sent
• General housekeeping of departmental documentation
• Where required, provide administration support to the wider sales team
• Proactively contacting prospective customers to make them aware of our products and services to expand our customer database
• Undertaking any training that is required

You will use your previous sales department experience to prioritise tasks and provide the most effective administration service to the business. Possessing excellent communication and interpersonal skills will allow you to interact with all areas of the Company delivering a great result every time.

The person:

• Ideally 2 to 3 years or more in a sales department or telesales role
• Previous Salesforce (CRM) knowledge is advantageous
• Previous exposure to generators and their parts is advantageous but not essential as full training will be given
• Possess fantastic organisation skills
• Meticulous attention to detail
• Be a natural communicator and at ease with all mediums such as verbal, email, letter etc.
• Computer literacy is a must – we use Microsoft office of familiarity with these packages is advantageous
• Ability to work in a fast-paced office environment
• Able to work on own initiative

What do we offer:

• Competitive salary
• 22 days holiday plus Bank Holidays
• Private healthcare after probation
• Death in Service benefit from day one
• Comprehensive employee assistance programme
• Long service awards
• Pension scheme