Internal Sales

Salary: £38,400 – £48,000 per year

This rapidly expanding National Organisation is seeking a professional and experienced Internal Sales Executive. The role requires strong communication skills and a proven track record of working in Engineering
Duties and Responsibilities
* Liaising with clients in relation to incoming phone enquiries and orders
* Achieve profitable sale of goods across the product range, up-selling as appropriate
* Build rapport with customers, establishing credibility when providing product and service information
* Prompt follow-up on customer enquiries not immediately resolved
* Use of company bespoke IT system to accurately identify, source and price items; to accurately record enquiries and orders, invoices and other documentation
* Undertake ad hoc purchasing tasks, including placing orders with suppliers
* Work with management/colleagues to identify improvements to services and products
* Resolve customer invoice queries, liaising with HQ Accounts team and other departments
* Sales and purchasing admin support including accurate filing and retrieval of documentation
* To undertake other similar or associated duties as may be assigned to you
Skills & Requirements
* Experience within internal sales and knowledge of engineering consumables strongly preferred
* Willing and able to learn and support new products
* IT Literate
* Excellent communications skills – both written and verbal
* Customer focused, driven to provide consistently high levels of service
* Margin-aware, flexible and a strong team player
* Efficient response to incoming phone enquiries and orders
* Achieve profitable sale of goods across the product range, up-selling as appropriate
* Build rapport with customers, establishing credibility when providing product and service information
* Prompt follow-up on customer enquiries not immediately resolved
* Undertake ad hoc purchasing tasks, including placing orders with suppliers
* Work with management/colleagues to identify improvements to services and products
* Resolve customer invoice queries by liaising with Accounts team and other colleagues and departments as appropriate
* Sales and purchasing admin support including accurate filing and retrieval of documentation
* To undertake other similar or associated duties as may be assigned to you
The company offers excellent career opportunities and company benefits