Internal Account Manager

Salary: £30,000 – £36,000 per year

Internal Account Manager – £25,000 – £30,000 + Benefits – Newbury

The Role

Do you want a new and exciting challenge in an interesting and varied role in a well-established and growing company whilst enjoying company perks? If so, we have a great opportunity for you!

This is an excellent opportunity for a confident, proactive Internal Account Manager to join our team in our Newbury office.

Key Responsibilities:

The key responsibilities of an Internal Account Manager but are not limited to:

• Managing customer accounts; ensuring order books, stock levels and price lists are accurate
• Responding to sales enquiries in a timely manner and pro-actively identifying new business opportunities
• Regularly reviewing customer KPIs to ensure that quality, delivery time, stock/aged stock levels and profit margin targets are met
• Liaising effectively with sales colleagues and customers to gain a clear understanding of requirements and optimize quality of service, business growth and customer satisfaction
• Loading customer requirements into our order system and completing all sales administration including maintaining the SAGE database
• Attend customer meetings as needed
• Resolving customer and supplier issues, including financial issues (credit stops / limits)
• Working in line with our processes to ensure continued compliance to our quality management system

The Company

Delta Impact is a leading supply chain solutions provider to the electronics industry. Our customers include OEM and EMS/CEM companies in Europe, Asia and North America. We offer a broad range of products and services, with each customer benefiting from a unique tailored solution designed to meet their technical needs and commercial objectives.

The Benefits

• Company bonus scheme
• 25 days leave plus public holidays
• Company Pension scheme
• Attractive working hours
• Free parking
• Easily accessible modern office
• Access to discounts and wellbeing materials

The Person

The key skills and qualities of an Internal Account Manager:

• Experience of providing excellent customer service, including working with colleagues to resolve customer concerns
• Strong attention to detail and organisational skills
• Good IT skills
• Be pro-active, conscientious and able to work on own initiative with minimal supervision
• Prior experience as an internal account manager and / or working with electronics is an advantage but not necessary

If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the button to find out more.