Installations / Service Desk Administrator
Full job description
Focus Resourcing
Salary: £26,000 per year
Our client is looking to recruit for an experienced Service desk Administrator within its established busy team.
They will need to be able to work hours between 9am to 5.30pm.
Summary:
The role will be to support clients and installations teams with full office installations from initial ordering parts and equipment to organising refits and customer service queries.
Duties:
Processing installation requirements using the appropriate systems.
Booking installations. Liaising with installation teams with regards to office refits, communicate to the customer the estimated dates and time frames needed.
Processing orders for as requested by sales representatives and engineers.
Dealing with Customer and Supplier queries ensuring all details are documented.
Liaising with internal departments and manufacturers to obtain information with which to resolve problem.
Provide Administration duties to assist in the running of the Cardiff Office.
Candidates need to have excellent customer service skills, fast accurate data entry and good organisational skills.
Company offer a salary of 18K and are based in Cardiff centre.
Please submit CVs in the first instance and you will be contacted if suitable. Due to the high volume of applications please do not contact the office directly.
To apply for this job please visit definitejobs.co.uk.