Inside Sales Executive / Bid Coordinator

A growing organisation with an office in Bracknell, Berkshire is seeking a Bid Coordinator/ Inside Sales executive to join them.

This role will act as the first point of contact with the organisation’s Channel Partners, portraying a professionalism and confidence that delivers the ultimate in customer service. By applying sales and administrative skills the role will support the Commercial Manager and Business Development Managers to build and maintain an active customer base and to capitalise on sales opportunities.

Salary circa £26,400 – £33,600per annum, plus benefits.

DUTIES & RESPONSIBILITIES
Sales
 Customer database management and lead generation within named accounts
 Generating quotes for services
 Ensure data quality targets and customer SLA’s are achieved and maintained.
 Work with customers and sales to identify new and profitable opportunities

Customer Support
 Timely turnaround of quote
 Enablement of wider team to support client request
 Regular and timely updates via appropriate media
 Professional presentation (documentation)

Administrative/Self Development
 Maintain and develop own knowledge of the organisation
 Learn the roles and responsibilities of Business Development, Solution Architects, Commercial Management
 Full understanding of all other roles within team

PERSON SPECIFICATION
Knowledge
• Vendor experience and product knowledge essential
• Service Provider experience advantageous
• General knowledge of networking and communications technology
• Proficiency in MS Office Applications; Word, Excel, Outlook, PowerPoint
• Proven experience in a sales support role in the ICT Industry
• Excellent Customer Skills essential
• Clear understanding of finance fundamentals

Desired Skills
• Applying Business Acumen
• Working with Technology
• Objective, professional and diligent with high attention to detail
• Effective communicator at all levels (fluent in English – verbal & written)
• Able to resolved problems and deliver under pressure
• Enthusiastic and energetic
• Flexible and adaptable to new concepts and methods of working
• Strong team player, working with teams across multiple geographies and time-zones

Qualifications
• Sales or account management experience
• Background with advanced customer service or sales environment