Sales Account Executive

Salary: £30,000 – £36,000 per year

The Company:

Leading grower and direct supplier to the major UK supermarkets, based near the market town of Chichester in West Sussex, with further large areas of glass in Spain.

Purpose of the role:

The Sales Account Executive will support the Sales Director to serve as the liaison between our company and its customers, ensuring outstanding customer service and client satisfaction. As a key member of the Sales and Marketing team you are part of the single point of contact for all customer inquiries about our products and services.

The Sales & Marketing team also closely monitor the flow of produce through the business to identify any excess or shortfall in product availability. This role will work with the Growing and Packing areas of the business to maintain an efficient flow of information. This role will also actively engage in import procurement or 2nd market sales to smooth any shortfall or excess in product.

Main Duties:

1. Support the Sales Director to communicate to customers clearly, in a timely fashion and addressing their requirements as they arise

2. Support the Sales Director to prepare and present business and account updates to the company’s customers and management

3. Monitor the market to keep the business informed of the current retail position. This will entail store visits and sample purchases.

4. Regular monitoring of current and forecast stock levels to meet expected customer demand. Develop relationships and work collaboratively with both the Growing and Packing areas of the business to obtain the most accurate and up to date information.

5. Help identify and communicate shortfalls and excesses in stock levels to meet expected demand.

6. Support the Sales Director and the other areas of the business, to take corrective action, which maybe:

1. Placing orders with approved 3rd party produce suppliers to import additional produce, at the correct specification and a reasonable price

2. Sell excess produce, with the aim of maximising value

7. Work closely with our approved 3rd party produce suppliers. Develop relationships that encourage our approved suppliers to want to go the extra mile to help solve our issues

8. Develop and maintain relationships with existing and new 2nd market sales avenues

9. Maintain accurate prices for all customers within the ERP system

Other Duties:

1. Ensure imported produce has all the necessary documentation and certification to pass through customs quickly and efficiently.

2. Work with the finance team to provide them with support and information to resolve any customer or supplier disputes

3. This list is dependent on the quality, drive and motivation of the individual. We are looking to add someone to the team who will grow and be capable of taking on more responsibility. For the right individual this role has progression opportunity.

Essential Skills, experience and qualifications:

* Succinct communicator with an ability to operate professionally through all levels of the Company.

* Assertive, confident, and clear communicator – via email, phone and face to face

* Ability to organise, prioritise and effectively multi-task daily and meet deadlines

* Flexible to the needs and demands of 7 days a week, fast paced environment

* Practical experience of FMCG, low margin, high volume environment

* Maths and English GCSE grade C or above (or equivalent)

* A full, clean, driving license

Desirables:

* Previous Fresh Produce experience highly desirable

* Experience in a similar role

* Computer literate, used to dealing with data within spreadsheets

* experience of using ERP systems

Person specification/attributes:

* Energetic, shows drive, committed and enthusiastic

* Credible, confident and personable

* Makes strong and positive impression on others

* Ability to build trust and confidence across departments and amongst a range of people.

* High levels of Integrity and honesty