Inbound Medical Call Handler

HCL Fairstaff are seeking candidates with a background within the Medical sector for temporary customer service opportunities in the Bradford area.
There are currently full time temporary opportunities available.

This is an exciting opportunity providing a frontline telephone based service to a variety of service users in Bradford and the surrounding areas taking inbound calls in order to answer queries, book patient appointments and signpost on to other NHS services.

Candidates with previous customer service or patient facing experience working within the NHS and public sector services would be desirable.

Essential Criteria:

Proven customer service experience using the telephone e.g medical receptionist, switchboard, booking co-ordinator, telephone advisor.
Good knowledge of medical terminology or experience within a medical environment
The ability to work to challenges and under pressure on own initiative
Computer literate and experience with medical software such as SystmOne and RiO would be very desirable

Apply today by submitting an up to date CV.

Due to volume of responses we receive, successful applicants with relevant experience will usually receive a response within 48 hours.