Call Handler

Salary: £15.6 per hour

Office Angels are currently recruiting for Call Handlers for our client based in Bracknell.

Role: Call Handler

Location: Bracknell

Salary: £15.6 per hour

The Role:

• Provide efficient and effective service:
• Taking accurate messages from patients quickly
• Prioritise calls based on urgency
• General queries from patients and/or health services
• Provide information on hospital admissions, appointments and more
• Communicate with GP’S
• Updating records accurately
• Follow up telephone calls

The ideal candidate will have:

• Friendly and calm manner
• Verbal and written communication skills
• Previous administration/call centre experience is preferred but training is provided
• Good organisational skills
• Strong IT skills, principally Microsoft Office
• Good keyboard skills
• Ability to work well within a team
• Empathy

**Please note this is a long term temporary role**

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.