Help Desk Administrator (Gas)

Posted 6 days ago
Sherwood Recruitment
Help Desk Administrator (Gas)
  • Contract
  • Harlow, UK
  • £15.3 GBP / hourly
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Full job description

Sherwood Recruitment

Salary: £15.3 per hour

My Client is a large building maintenance contractor specialising in carrying out responsive repairs, planned maintenance programmes on Facilities Maintenance.

At present they are looking for a Help Desk Assistant to join the team based in Harlow. Based in their Inbound call centre reporting to the Resource Planning Manager you will be responsible for liaising with trades staff based on sites to:

Ensure correct materials are onsite to carry out works required

Issue new jobs to trades staff

Update trades staff on upcoming works

Take details from trades staff on completed jobs

log on systems any issues encountered by trades staff whilst carrying out jobs

This role would be suited to someone with a proven track record in a customer service / contact centre environment, an excellent telephone manner and the ability to work to tight deadlines and problem solve.

To apply for this job please visit definitejobs.co.uk.

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