Service Desk Technical Lead

Salary: £33,600 – £36,000 per year

Our client are a successful, well-established and respected IT services and cloud hosting provider. We require an account manager to work with our various existing and target accounts in the North West, Stoke on Trent and Midlands area Linten is growing from strength to strength and we need to grow our team in line with our success. We are looking for a service driven Support Desk Manager to join our team to nurture and develop our existing customer base with an appetite to grow and develop our current team and refine our already class leading level of service.

We are looking for a dependable self-motivated and detail-oriented individual with strong managerial skills. The ability to build team and stakeholder relations with strong communication skills. Qualified in a relevant IT sector subject or equivalent vocational work experience. A minimum of 3 years of demonstrable experience in a Support Managerial role. Qualified in or already working towards an Industry Certification such as Microsoft Certified Professional. Knowledge and ability to support computer server network and phone equipment requirements. Flexible where necessary with working hours and the ability to travel to meet and where possible exceed the demands of corporate staff and end-users.

Flexibility to work between Manchester and our Midlands locations. Passionate about the customer experience and enjoy working with people; internal and external.