Global Account Manager

Salary: £36,000 – £42,000 per year

Global Account Manager (Zirconium Oxides and Healthcare)
Luxfer MEL Technologies is a global leader in the development, manufacture and supply of Magnesium and Zirconium based products and services to technology industries worldwide. We have approximately 300 employees across the UK & US.
Zirconium chemicals are produced at the Swinton & Flemington NJ sites from a range of raw materials to service a number of niche markets including, automotive, refinery, biomass, coatings, pharmaceutical and military/defence. Our lightweight magnesium alloys are machined or extruded to custom shapes and specifications to meet our customer requirements, and are used in high performance, safety critical aerospace, defence, healthcare, oil and gas and Formula 1.
The Role – Global Account Manager
Reporting to the Product Manager, as Global Account Manager you will be working as part of the Sales and Marketing department within the Zirconium Oxides and Healthcare Team, assuming day to day management of customer accounts, communicating customer needs to a wider internal team, managing customer expectations, and helping the team to meet company goals.
Your duties will include, although will not be limited to:
* Driving growth and profitability by actively managing, developing, and growing relationships with key customer accounts
* Supporting the Sector Manager in meeting annual targets and objectives
* Working closely with internal teams, such as planning and production, and communicating customer needs and demands internally as well as managing customer expectations
* Taking accountability for pricing implementation, handling customer complaints and assisting with accounts receivables
* Identifying growth opportunities with existing customers
* Managing the sales activities of distributors to the assigned markets
* Managing and providing data for monthly sales forecasts, business reviews and strategic planning
* Attending and representing the company at industry conferences and exhibitions
* Travelling internationally to customers, distributors, and events
The Package – Global Account Manager
As Global Account Manager, you will benefit from:
* A salary in the region of £36,000 – £42,000with the level dependent on qualifications and experience
* Have the potential to earn an annual bonus
* 25 days annual leave plus bank holidays
* Company pension
* Opportunity to participate in the company share option scheme
* Free on-site parking
* A permanent contract, working 37 hours per week Monday to Friday. Flexibility with working hours will be required due to the nature of the role
You will be based at our head office in Swinton, Greater Manchester, although there will be scope for some home working, and you will need to be prepared to travel internationally.
Our Requirements – Global Account Manager
* Either have proven experience within an account management / sales role as part of a technical manufacturing business, or have a degree in Business, Marketing, Science / Chemistry, or similar subject and be keen to develop a career in account management / sales
* IT literacy with experience of using Microsoft Office; particularly Word, Excel, Outlook, and PowerPoint, and knowledge of CRM software systems
* Achievement driven with the ability to show customer and strategic focus
* Self-motivated with ability to use own initiative, prioritise tasks and work well under pressure
* Excellent interpersonal, communication and presentation skills
* Team player who demonstrates a high level of commitment, adopting a flexible and positive approach
* Ability to work unsupervised and meet deadlines in a fast paced, pressurised, and challenging environment
* Full UK driving licence
Although not essential, the ideal candidate will have B2B commercial experience, preferably within ceramics / chemical manufacturing, along with knowledge of Microsoft Salesforce and SAP.
More about us:
We are an innovative technology driven business where Customer First, Integrity, Accountability, Innovation, Personal Development and Teamwork are our core values. At Luxfer we are passionate about what we do; the products we develop and manufacture and our long-term partnership with our customers.
All applications for this Global Account Manager (Zirconium Oxides and Healthcare)vacancy are to be submitted online, and strictly no agency calls or agency CV submissions.