French Speaking International Sales Administrator Watford

International Sales Administrator Watford

Type:Permanent

Location:Watford (5 minutes from Junction 5 of the M1)

Salary:Negotiable (circa £30,000)

Available:Immediately

To help grow our distributor business in the UK and Europe, Our Client is a professional supplying the UK & European Professional market is looking for a UK/ International Sales Administrator to join the team. The role is located in Watford and our offices are 5 minutes from Junction 5 of the M1.

successful candidate will be responsible for dealing with incoming customer orders from receipt to product delivery and after sales support. They will be required to build a rapport and strong relationships with customers, deal with first line technical product queries and support our field sales staff. Some UK and international travel may be required.

Ideally, the successful candidate will be familiar with European business customs and be fluent (written & spoken) in French. Additional European languages would be a distinct advantage.

Experience of sales administration, internal sales or other customer facing roles would be helpful but is not essential, as sales and product training will be provided. Knowledge of export documentation processes is desirable, but not essential.

Key Tasks

Handling the customer order process using our ERP system from order entry to receipt of product by customer, including product returns.
Dealing with customer sales enquires including specifying the correct product
Maintaining product knowledge to enable prompt and accurate first line technical support
Carry out administration functions such as maintain records, filing, literature requests etc

Skills Required:

You must be fluent in spoken and written English and also French
Additional European language skills would be a distinct advantage
Educated to A level standard or higher (or equivalent)
Ability to deal with the deadlines and pressure that comes from customer facing roles
Ability to communicate across cultures, language and business hierarchy
Desired Experience:

in a computer process based sales administration type role using language skills
Experience in using a complicated ERP system such as SAP, IFS or similar
MS Office – Excel, Word and Outlook and Full driving license