Export / Ocean Shipment Coordinator

Salary: £42,000 per year

Sue Ross Recruitment are working with a national multimodal transport, logistics and warehousing organisation, who specialises in Air, Road and Sea transportation. They are recruiting for an experienced Export/Ocean Shipment Co-ordinator to process and administer all Ocean shipments, complying with all necessary controls, HMC formalities and procedures, whilst maintaining a high standard of customer care at all times.

Key duties include:

* To offer a high standard of customer service to both internal and external customers, by providing accurate and appropriate information and demonstrating a professional, helpful and positive manner.

* To continue to upkeep good relationships with agents and carriers, as well as developing new links to gain additional profitability for the branch where required.

* To collate all the necessary information, to ensure all jobs are correctly and accurately processed and profitably charged out.

* To keep control of jobs, through effective liaison with colleagues, customers, overseas correspondents, and shipping lines and ‘order progressing’ when required.

* To provide quotations for customers as required, maximising shipment profitability.

* To efficiently and effectively plan loads and groupage to ensure all cargo is shipped on booked vessel, achieves maximum profit, and work with other branches to consolidate loads where necessary.

* To demonstrate a knowledge and understanding of Customs regulations and Dangerous Goods rules, adhere to these procedures and be capable of providing advice on these and specific Country requirements to customers when necessary.

* To administer jobs in accordance with the Company’s accounting procedures.

* To review Customer’s credit ratings with Supervisor/Manager and Credit control team, as necessary.

* To ensure collection of import duty/vat in line with Company policy, where applicable.

* To work closely with internal and external Warehouse Teams to ensure loading instructions are adhered to.

* To deal with any communication into and out of the department in a customer focused professional manner.

Applicants will be highly skilled and knowledgeable freight/shipping professionals. Experience in ocean/sea shipping is highly advantageous although not essential and we are happy to receive applications from export professional with more broad experience.

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.