Events Coordinator

Job Title: Events Co-ordinator

Responsible to: Events Manager and Senior Managers

Responsible for: No one, but when acting at Duty Manager all staff on duty.

Scope and General Purpose:

* To support the Events Manager in developing all conference, banqueting and wedding business.
* To coordinate all information required to produce an accurate weekly function list and from time to time oversee functions.
* To ensure that the highest standards of guest satisfaction are maintained in order to maximise every sales opportunity and to increase the profitability of the hotel.

Hours of Work:

* Will be as necessary to complete the scope and general purpose, The role requires a flexible approach, balancing office duties with the very important ‘front of house’ aspect of the position, which will include weekends, bank holidays and evenings as necessary.
* Due to the size and nature of the hotel, a flexible approach is needed, hours of work may change and you may be required to assist in other departments from time to time.

Main Duties and Responsibilities:

* To ensure that all enquiries are investigated, maximised and realised.
* To meet with clients giving advice and guidance with a view to maximising revenue and profit.
* To actively promote the hotel.
* To carry out sales calls according to the sales and marketing plan.
* To work towards achieving the hotel annual budget.
* To ensure that updates and amendments to existing functions are communicated to all relevant departments.
* To assist with duty management when required to do so.
* To ensure that all revenue is posted to the correct departments on a daily basis via the front office computer system.
* To ensure that all invoices are sent to the client promptly for payment following events and maintaining all documentation for chasing.
* To assist on functions when required.
* To ensure that levels of stationary and print material are maintained.

General:

* To arrive for work correctly attired, maintaining uniform in excellent condition.
* To be aware and comply with Fire/ Health Safety and Licensing Legislation and to ensure that staff comply with these legislations.
* To follow hotel security procedure, including cash handling and float reconciliation, the secure use of keys and safety deposits by guests.
* To attend internal or external training course when necessary.