Epos IT Technical Support Engineer
Full job description
Callaway Recruitment
Salary: £33,600 per year
Working for our Client, an international EPOS solutions provider, you will provide help desk & technical support to a wide range of retail customers.
To apply you will have:
. Proven technical support experience of standard IT related products. (PC’s, laptops, printers, EPOS equipment, servers, operating systems, SQL and active directory administration).
. Demonstrable ability to provide excellent customer service including resolving difficult customer issues.
. Demonstrable ability to provide assistance and resolve issues remotely.
. Competent written and verbal communication skills; excellent call handling skills
. Ability to manage and prioritise your workload
. Enthusiasm and ability to work as part of a team
. Knowledge of ITIL working standards.
. Competent using Microsoft Outlook, Word & Excel with good keyboard skills
The successful candidate can look forward to an excellent commencing salary up to £33,600a considerable benefits package, overtime and the level of advanced training on hardware & software products you would associate with such a global leading organisation.
If you are looking for your next step in your career as a Technical Support specialist, please forward me your cv today.
To apply for this job please visit definitejobs.co.uk.