English + 1 EU Language Administrator

Exciting opportunity has arisen for household name on the outskirts of Frimley; the company offer an excellent working environment to include subsidised canteen, on-site gym, showers, amazing grounds, staff shop and the normal benefits you would expect from a company of this size.

You will work a 37.5 hour working week with 30 minute lunch and an early finish on a Friday and paying a salary of up to £28,800per annum.

They are looking for an Administrator to join their Customer Administration Team supporting the African Region. For this role you must able to speak English and an additional EU Language such as; Romanian, Hungarian, Dutch or Russian fluently.

You must be an EU Citizen to be suitable for this role.

Key Responsibilities

Claims & Deduction Management

Ensure timely approval and processing of all Freight, Returns, Price and Penalty claims by customer
Conduct thorough investigation of disputed claims / deductions with local Logistics Service provider, local Country Sales and with customer where necessaryReturns Processing

Effectively manage the processing of all customers returns under instruction of Customer Service
Ensure pricing consistency for all creditsPricing Entry & Management

Ensure the accurate maintenance of all Pricing levels in SAP for those countries where this is not managed locally

Work with Local Country to help develop a more efficient process to communicate Pricing changesManagement Reporting

Produce Monthly SSC KPI reports

Produce Monthly Penalty reports HQ Finance
Produce Monthly Activity reporting for Local Company and SSC Management teamKnowledge and Skills Required

You must be fluent in spoken & written English and an additional EU Language
Good communication skills
Ability to work on own initiative and prioritise tasks
Ability to work to deadlines and have good attention to detail
Strong numeracy & analytical skills
At least at an intermediate level in Word, Excel and Outlook
Previous experience in a customer services environment Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.