Distribution Shift Manager

Salary: £30,000 – £36,000 per year

Distribution Shift Lead 

Department: Distribution

Function: Operations

Overall Purpose of Role:

Overall Purpose of Role: To manage, monitor and audit day to day activities, ensuring KPI metrics are met, achieved and reported on for the businesses distribution operation. Ensuring that all decisions, tasks and ideas put the customer at the heart of everything.

Headline Area

• Manage all distribution team members accordingly in line with the businesses strategic plans with a view to continuously improve and develop the teams skills.
• Monitor and adhere to company and legal compliance, utilizing relevant team members to assist.
• in strict adherence to the operational budget while maintaining increased levels of service to all customers.
• Manage product, deliveries, quality and service within the distribution operation and site.
• Create and implement contingency plans and process for direct reports while offering training for operational understanding
• Continuously improve operational effectiveness with strategic guidance from SMT
• Accountability for the health, welfare and safety of all reporting team members
• Work collaboratively with Head of Operations to deliver strategic business changes
• Manage resource levels and skillset within the distribution operation
• Ensure all deliveries are completed within SLA and to all customers standards
• Manage all inbound and outbound deliveries
• Manage overall cleanliness and waste management of the site
• Monitor and report all stock discrepancies
• Conduct full stock audits on a continuous basis and ensure good stock rotation practice
• Manage team of drivers to ensure DOTIF adherence
• Manage all fleet and assets to company and legal standards
• Ensure vehicle and driver compliance is met continously
• Escalate issues in a timely manner to relevant senior staff
• Manage the allocation of work and duties, planning, motivating and coaching, absence & return to work interviews
• Ensure all company systems are used correctly in accordance with instructions of use.
• Ensuring that all legal requirements are adhered to with regards to transport legislation and that any offenses are communicated to drivers and action taken if appropriate.
• Ensure all documentation is completed and stored to company standard
• Deputize in the absence of Head of Operations as and when required

You will:

Recruit effectively in partnership with HR and induct/onboard accordingly

Manage people resource levels to meet business needs

Manage team member’s T & A (Time & Attendance) on relevant software in line with payroll cut offs

Coach, feedback & continuously develop self and team members ensuring they have the skills, knowledge & tools to perform

Performance Management of team including up to date Job Descriptions, one to ones/feedback, clear objectives set, results measured, activities monitored, quality checks of work

Engage & motivate team to deliver growth & improvements

Manage own & team behaviours in line with our aspirational culture, vision & values

Take ownership of all general team health, safety, wellbeing, and compliance matters, seeking support from relevant areas wherever needed, escalate as appropriate

Communicate business goals and messages & locally manage any change

Ensure good process management is in place within team and all Standard Operating Procedures (SOP’s) are kept up to date

Other General Responsibilities

Ensure safe keeping of all people and company property, adhere to all Health & Safety procedures and raise any risks to HSEQ Team

Live and breathe our values and work in line with our vision and mission statements Respect our workplace environment and the environment around us

Ensure all data is handled safely to meet GDPR and Data Protection requirements at all times

Promote our brands, products & services at all opportunities Behave in line with our company values, behaviors, policies & procedures

Develop relevant knowledge & skills through personal development & coaching

Engage in all communication & keep up to date with business change & communication Support the company in any other reasonable capacity, willing to work flexibly if business needs

Support the creation and upkeep of any processes/Standard Operating Procedures (SOP’s)

Devote all working time to business activity only

Work together with any relevant key stakeholders, liaise with relevant business areas to agree interdependencies, share knowledge and best practice

These duties and responsibilities are indicative and not exhaustive. We may make changes from time to time to reflect the changing needs of our business.

We may require you to carry out reasonable alternatives within the character of your post.

We expect you to adopt a flexible approach to your role and will consult you about any significant changes.

• Discounted or free food
• On-site parking
• Wellness programme