Digital Account Manager

Currently seeking a Digital Account Manager to join a digitally-driven marketing agency in Richmond upon Thames. You must have experience in a similar role and have a digital marketing agency background. We are looking for someone who can grow and drive both clients and business forward.

The Digital Account Manager is responsible for:

*Managing the day to day client relationships on the assigned accounts.
*Supporting the Client Services Director in driving the client’s business forward through ROI focussed work that delivers upon the client’s business and marketing objectives.
*Management and ownership of projects and project planning
*On-going development of the accounts in terms of understanding the issues and challenges facing the client’s business, extracting requirements from this, show demonstrable technical knowledge and developing business driven solutions.
*Creating proposals, presentations and supporting new business initiatives.

Responsibilities:
The responsibilities include but are not limited to:

*To always represent the organisation to the best of his/her ability
*To develop and maintain mutually rewarding client relationships to assist future business development
*Develop well written considered briefs for the internal design and search teams as well as accurate requirement captures for the production team and brief projects into production clearly and succinctly
*Present briefs for sign off to the client and internal teams (Strategy, Production, Search and Support)
*Take responsibility and ownership for allocated projects in terms of budget allocation, quality and delivery
*Manage project plans/ timelines
*Be pro-active to client needs
*Maintain account documentation in a coherent and structured manner on the internal network
*Successful processing of client requirements through internal systems
*Monitor progress of activity and make recommendations for modifications where appropriate including providing updates to Client Services Director
*Monitor competitor activity and report to client and Client Services Director
*Assist with forecasting and financial management of the account to ensure all client activity is invoiced in a timely manner
*Possible management and development of Account Executive/Intern resource

Skill Required:

The role is varied and knowledge of the following would be essential:

Website development, strategy and build
Strategy development
Solution architecture and UX
Managing the build / development
Maintenance including updates and support
Analytics packages
Use of CMS systems
Mobile website or app development a bonus
Search
Paid
Natural/organic
Social Media
Email marketing
Display advertising a bonus

The following general skills will be important to the role:

*Ability to prioritise and manage multiple projects
*Effective organisation and a high attention to detail
*Effective written and verbal communication skills
*Self-confident and motivated

If you have the skills and experience required then please apply.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.