Customer Services Advisor for Lighting and Electrical

Adaptive LTD offers Smart Lighting Solutions ranging from LED Lights & WIFI Switches to Neon Signs. We believe everyone should have access to a smart home and modern lighting solutions. Sound like your kind of values? Join us as a Customer Services Advisor based in our Chingford Office in E4 and be a key part of our growing and dynamic business.

What will the job involve?

Supporting the Warehouse Manager with the day to day running of Operations, you will be responsible for and have experience in the following;

• Advise on products on our website
• Technical Support
• Over the phone sales
• Managing of daily emails
• Helping walk-in customers
• Working with the Warehouse Manager to ensure all customers emails, calls and queries are dealt with quickly and efficiently.

What kind of person are you?

We hire our team based on values, behaviour and attitude. You must also possess the following skills;

• Ability to organise and self-motivate
• Flexibility. We are an evolving business and need someone that will grow with us
• Excellent time management skills
• Ability to plan on a short and long-term basis
• Ability to positively influence the team
• Desire to display and promote company values

In return, we will offer a competitive salary and the potential to develop personally in an exciting and growing business.

Job Type: Full-time

Salary: £19,000.00-£22,000.00 per year

Schedule:

Monday to Friday

Ability to commute/relocate:

• London, E4 8TD: reliably commute or plan to relocate before starting work (required)

Work Location: In person