Customer Services Advisers

Salary: £26,000 per year

We are recruiting for experienced Customer Services, Claims Handlers, Complaints Advisers to work for a leading Global Insurer
Start Dates
Intake dates throughout Nov
Training
Initially there will be 4 weeks’ worth of training to complete which is Mon-Fri 9-5. 2 weeks ‘Classroom’ based, learning about the company, policies, procedures, systems etc. Following 2 weeks is slowly introducing you to the phones, sitting with the team and listening to their calls to slowly build your confidence to start making calls themselves.
** No time off allowed during training
Salary
* Customer Service Advisor (FNOL) – £19,350
* Claims Handler – £21,071
* Complaints Handler – £22,000
Shifts
for CSA and Claims are the same
35 Hour week – 8 hour shifts, 5 days a week, Monday to Sunday including Bank Holidays. Operating hours are 7am till 9pm so 8 hour shift can fall anywhere between these times.
Location
Based in Redhill, offering Hybrid working once training is complete. 3 days in offer and 2 days at home