Customer Service Team Lead
Full job description
Approach People
Salary: £28,800 – £33,600 per year
Do you want to work as a Customer Service Team Lead for an international e-commerce Company? Here’s your chance!
This world-leading company, with operations in over 50 countries, are currently looking for team leaders for their London and Cambridge offices. The team you will be leading consists of customer service executives from all around the world.
Responsibilities:
• As the team leader you will be responsible for ensuring that the performance of the staff is of a high standard
• Discussing and resolving problems
• Carrying out performance reviews
• Analysing, planning and organising work activities
• Motivating and supporting the team
Requirements:
• Team lead or assisting team lead experience (minimum 1 year)
• Minimum 2 years’ experience working in a customer support or customer facing role
• Team player
• Have excellent leadership skills
• Be professional and positive
• Be able to think, communicate and present information effectively
• Bachelor’s degree or equivalent management experience
• Fluent in English (additional language is a plus)
Benefits:
• Salary package of £28,800 – £33,600
• Relocation package
• A fantastic international working environment
• Free food
• Pension plan
• Work-life balance
To apply for this job please visit definitejobs.co.uk.