Customer Service Executive (Weekends)
Full job description
Career Cross Limited
Salary: £27,600 per year
Customer Service Executive (Weekends) – Wakefield – £27,600 per annum plus company benefits
Our client is an extremely well established and successful energy company based in Wakefield; due to their continued success they are expanding their team and recruiting for an experienced Customer Service Executive to join their team working their weekend shift.
Main responsibilities of the role will include:
* Taking inbound calls from business customers
* Dealing with customer breakdowns, queries and servicing appointments
* Liaising with field based engineers
* Booking appointments for engineers to attend client sites
* General admin duties
Skills Required:
* Previous customer service experience is essential
* Excellent communication skills, verbal and written at all levels
* Be career minded
* An excellent team player
Hours of Work: Friday – 8am – 5pm, Saturday 7am – 7pm, Sunday – 7am – 7pm, Monday 8 – 5pm
Keywords – customer service, CS, customer service executive, admin, support, inbound, inbound calls, customer queries, service controller, service executive, administrator, customer support, weekends, Wakefield, West Yorkshire, Yorkshire
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