Customer Service Executive

Salary: £26,000 per year

Customer Service Executive – Brighton

Are you looking for a new career opportunity within Customer Service? Do you have a passion for delivering excellent Customer Service? Would you like to join an exciting new start up like company?

My client is looking for support specialists to assist in the successful roll-out of smart meters. In which have quickly established a high reputation for service excellence, done through friendly and efficient online operations.

Responsibilities of a Customer Service Executive:

• Booking and rescheduling customers appointments to have their smart meters fitted
• Thinking on the spot and solving issues that may arise
• Explaining the benefits of the smart meters
• Working alongside the engineers to keep the installation of meters on schedule

Skills required as a Customer Service Executive:

• Experience in delivering excellent customer care, either face-to-face or over the telephone
• Strong self-motivation with a drive for personal improvement
• Customer Service required but not essential
• Ability to show high levels of professionalism
• Ability to handle objections in a competent and calm manner
• Confident working within a busy and demanding environment

Benefits of a Customer Service Executive:

• Excellent Pension Scheme
• Career Progression
• 23 days Holidays plus Bank Holidays
• Vibrant office culture, start up like environment with a fun social culture
• Relaxed Dress Code

This is a great opportunity with excellent career progression, so apply today by forwarding your CV. If you are interested in this exciting opportunity, please apply within.

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