Customer Service Administrator

Salary: £27,960 – £28,800 per year

Due to expansion & growth my Walsall based client are looking for a Customer Services Administrator to join their team on a full time permanent basis

Duties will include:

• Dealing with customer enquiries over the telephone & email
• Providing costs to customers
• Converting enquiries into sales
• Processing sales / hire orders
• Invoicing
• Arranging payments
• Liaising with customers & suppliers
• Arranging deliveries & collections and associated paperwork
• Maintaining the work in progress lists
• Providing exceptional customer service

Key Skills

• Must have worked within a busy sales office and have sales administration experience
• You will be process driven, with good attention to detail as there is no room for error
• Must be able to multitask & work to set timescales in a busy fast paced environment
• Superb IT skills including MS Office
• Excellent communications skills with the ability to build relationships at all levels
• Able to work as part of a team as well as on your own initiative