Customer Service Assistant

Salary: £26,000 per year

Customer Service Assistant

A Customer Service Assistant is required to join a Manufacturer and Distributor of Stored Energy products who sell into the automotive sector and motor trade. Your role is to provide first-class customer service, technical information / support, sales support and order processing to the existing client base and new customers.

Location – Shrewsbury (Battlefield, Mount Pleasant, Minsterley, Condover, Moreton Corbett, Shawbury, Longdon – Upon – Tern, Wellington, Grafton, Broseley, Telford, Bridgnorth, Bicton, Shelton, Upton Magna, Ditherington, Uffington, Monkmoor)

Salary: £26,000 per yearbasic salary – 20 days Annual Leave – Pension – Free on site Parking – Kitchen Facilities – Rest Room – Employee Assistance Program

The Candidate

Experienced at working in a customer service environment
Ideally have worked in a distribution / motor industry / automotive sector
Very good telephone manner
Excellent communication skills
Flexible approach to work
Not be afraid to take ownership and resolve queries and complaints
Work as a team / individual and liaise with other company departments
Proficient in using Email, Word & ExcelThe Role

Make and receive customer telephone calls and process orders
Take ownership and resolve customer issues and queries
Provide product and technical information
Liaise with other departments to assist in the processing and delivering of orders
Assist and handle product returns, invoicing queries and future requirementsTo apply for the position of Customer Service Assistant – Motor Trade job please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Robert directly for a further chat on the job.

Customer Service Assistant

Glen Callum Associates are a leading automotive recruitment consultancy with a vast amount of experience of operating within the automotive aftermarket on a Global scale.