Customer Service Advisor – Automotive

My client, a prestige main dealer based in Teesside, is looking to recruit a Customer Service Advisor to join their team.

As a Customer Service Advisor you will be the point of contact for customers bringing their vehicles into the workshop. You will be there to guide them through the entire process whilst their vehicle is with you.

Your main duties will include:
* Meeting and greeting customers
* Clarifying works that need to be carried out to vehicles and keeping the customer informed
* Handling telephone enquiries
* Quoting on works that need to be carried out
* Invoicing
* Up-selling service/parts products
* Maintaining customer satisfaction in line with dealer standards

As a Customer Service Advisor you must be professional, customer focused and be able to cope in a fast pace environment under pressure.
You will also possess excellent communication skills and be able to relate to your customers by building relationships with them.

In return you will rewarded with a competitive salary, bonus structure, on-going training and progression within the company.

or forward an up-to-date CV directly to Adam Mallet at Motivation HR.

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We have Customer Service Advisor roles available in Newcastle-upon-Tyne, Gateshead, Sunderland, Middlesbrough, York, Durham, Doncaster, Derby, Nottingham and Hull.