Customer Service Advisor

Salary: £13.54 – £14.77 per hour

Job Title; Customer Service Advisor

Salary; £13.54 – £14.77 per hour

Shift Pattern; 9.00am-5.00pm— Monday-Friday

Location; Daventry, Northamptonshire

Our client, a key Warehouse / Distribution company, is seeking to appoint a Customer Service Advisor. This is an excellent opportunity to join this unique company and work on their exciting projects. As a Customer Service Advisor you will be responsible for various duties around the office and the warehouse. Our client has a wide range of customers (B2B & B2C) with varying needs, split across the current team.

Previous experience in a customer service role or an account coordinator position is desirable.

The Customer Service Advisor Role;

• Building and maintaining relationships with customers.
• Providing outstanding customer service – handling customer queries and requests in a timely and professional manner
• Responsibility for order entry, oversight and completion.
• Managing customer expectations – liaising with the warehouse team regarding capacity, resources and timescales.
• Sourcing and co-ordinating transport, providing quotes for customers and dealing with subsequent delivery issues.
• Maintaining data across multiple internal and external systems (full training will be provided).
• General admin support, data entry and answering phones.

Our Ideal Customer Service Advisor Candidate;

• Excellent attention to detail.
• Good knowledge of Microsoft Excel.
• Ability to multitask & be flexible, depending on workload.
• Pro-active and positive attitude.
• Ability to work well in a team environment.
• Strong communication skills, in person, via phone and over email.
• Ability to prioritise and complete tasks in a timely manner.

The Customer Service Advisor Benefits;

• Weekly pay
• Full Training in all aspects of the role will be provided
• Free car parking
• Training and development opportunities
• Ongoing position available for the right candidate
• Immediate Starts Available
• Local Interviews Arranged

If you are interested in this opportunity please apply directly through this website or call .