Customer Service Advisor
Full job description
VT Recruitment Limited
Salary: £14.12 – £16.8 per hour
My client is a market leader, with over 40 years’ experience in their industry. They have an opportunity for a talented CUSTOMER SERVICE ADMINISTRATOR to join the team in the Commercial Sales Office within a Retail Sales team, based at their head office near Barnsley, South Yorkshire.
Key responsibilities will include:
* Handling telephone queries from internal and external customers,
* Processing orders and defects whilst ensuring that deadlines are achieved.
* Support the field-based personnel.
* Dealing with buyers, quoting prices and ensuring correct procedures are followed with reference to customer orders and pricing.
* Responsible for general administration duties
* Undertake other such duties and responsibilities, as when requested
Candidate:
* Previous experience in customer services.
* An excellent telephone manner.
* Good communication skills, both written and verbal.
* Strong organisational skills.
* A keen eye for detail as accuracy is important.
* Strong IT skills.
* Excellent timekeeping and time management skills
* Work under pressure in a fast-paced environment.
* Ability to meet strict deadlines.
* Communicate with people at all levels.
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