Customer Service Advisor

Salary: £26,000 per year

We are currently recruiting for Customer Service Representatives to join a logistics help-desk team at a nationally recognised brand located in Stafford. These positions begin as ongoing temporary roles, but they do carry genuine permanent job opportunities.

Hours of work for Customer Service Advisors:

* You will be working any 5 days out of 7, including weekends!

* 8 hour shifts

* Weekday shift times run between 0600-1400 or 1300-2100

* Weekend shift times run between 0600-1400 or 1000-1800.

* You will be given a weekly rota whilst on-site, so you must be flexible to work both evenings and weekends.

Key Responsibilities of a Customer Service Advisor:

* Assisting customers with their enquiries regarding orders, deliveries, products etc.

* Supporting the delivery team via phone to complete customer deliveries.

* Data entry from delivery sheets onto computer

* Use of Microsoft Office packages (Excel, Word etc)

* Liaising with other internal teams to ensure any issues are resolved effectively

You will:

* Have some customer service experience, as you will be dealing with Drivers, Customers and internal staff on a daily basis.

* Be computer literate, ideally with experience of using Microsoft Office packages

* Have a professional telephone manner

* Be flexible with the working times as stated above, these can be between a certain time range which runs in-line with the demand of the team.

* Be required to wear your own safety boots each day you work.

If you’re interested in these positions, please apply, by clicking the ” button below or by contacting Patrick at Momentum Recruitment, Derby.