Customer Retention Advisor
Full job description
Rock Recruitment
Salary: £26,000 per year
Customer retention Advisor
Location: Poole
Salary: £26,000DOE
Our Client, a leading motor sales group require a Customer Retention Advisor to join their elite and growing team. The successful candidate will poses experience in database analytics, customer services and/or marketing.
Main Responsibilities:
Maintain the Group Database Cleanse/Update
Increase customer loyalty from Database
Support the Group Customer Relationship Manager in implementing strategies and processes
Manage the day to day production of marketing campaigns from initial briefs to broadcast of electronic and traditional direct mail to appropriate customer data sets
Reporting to Management on an ongoing basis
Requirements:
Knowledge of Microsoft Office packages especially Word & Excel
Excellent communication and strong organisation skills with good attention to detail
High competence in analysis and interpretation of information and data
Highly self-motivated and able to work to set deadlines
Knowledge of CDK Autoline DRIVE an advantage but not essential
If you would like more information regarding the role or wish to apply, please send your CV. All applicants will be treated in the strictest of confidence.
Thanking you in advance for your application.
To apply for this job please visit definitejobs.co.uk.