Communication & Engagement Specialist

Salary: £36,000 – £42,000 per year

Communication & Engagement Specialist

Leicester

£30,000 – £35,000 p.a.

* Are you driven to ensure outstanding internal communication and engagement activity?

* Do you consider yourself to be passionate about colleague development and pride yourself on identifying current and future skills requirements?

* Are you looking for an amazing opportunity with a forward-thinking, vibrant company who really support their employees?

The Company:

ER Recruitment is working exclusively with our client, Everards of Leicestershire, a well known, highly reputable company working in the hospitality industry in the East Midlands.
Everards is a regional family brewery founded in 1849 by William Everard. It is headquartered in Leicestershire, employs 74 people and produces c16,000 barrels of beer a year.

The Everards mantra is to delight the customer and they are seeking a hospitality professional with a minimum two years management experience in a high volume drink and food business supporting the general manager on a day to day basis.

The successful candidate will have a proven record of delighting customers, growing and maintain business through recruitment, training and management of the team, you will be able to effectively control costs, make key decisions and show a high level of autonomy whilst maintaining their place as a key leader within the team.

You will display high levels of loyalty, a robust work ethic, attention to detail, be friendly with a passion for the hospitality trade with experience of both the food side and wet side of the business.

They have an amazing team culture and a fresh and vibrant attitude to all things food and beverages related, so if you think you are the next Deputy Manager for Everards, apply today!

Role & Responsibilities of the Comms & Engagement Specialist:

Colleague Engagement

* Manage the implementation of communication and engagement events on the agreed internal communication calendar.

* Identify and recommend opportunities to enhance internal communication through technology, new or improved channels, and presentation and content.

* Create and sustain an annual activity plan which engages all colleagues

* Ensure all established internal communication channels are updated regularly.

* Take ownership of the Internal Communications, from providing content for the newsletter, to ad hoc and practical communications.

* Work with Digital Designers to bring to life new engagement initiatives and ideas.

* Lead on social impact responsibility, encompassing all voluntary and charity activity, through the Colleague Committee, to engage colleagues at all levels in the business for the benefit of local communities.

* Manage the employee recognition scheme to enhance engagement and drive behaviours in line with our values.

Colleague Development

* Designing blended learning solutions

* Using digital tools to create flexible and innovative learning programmes.

* Applying learning theories to ensure colleagues get the best out of their development.

* Designing a range of learning interventions, including technical, behavioural and leadership programmes for our colleagues and our business owners

* Driving a culture of continuous professional development (CPD)

* Facilitating learning interventions

* Creating a coaching culture in the organisation

* Monitoring how effectively learning has been transferred to colleagues.

* Build and maintain great relationships with local universities and colleges with responsibility for all academic learners – Graduates, IP Students, Apprentices

* Inducting and on-boarding new colleagues

* Track the delivery of the operational and compliance training activities in line with audit governance.

About You:

* Designing and delivering a variety of learning methods

* Experience of creating and implementing communication plans

* Innovative thinking ability, having a good judgement about which creative ideas and suggestions will work.

* Ability to write clearly and succinctly in a variety of communication settings and styles, to ensure messages have the desired effect.

* Knowledge of business-focused communications solutions where the output matches both business culture and stakeholder expectations.

* Experience of using a variety of colleague communication channels e.g., intranet, apps, social media, email, newsletters, video.

* Ability to build effective relationships with internal and external stakeholders.

* Ability to influence at all levels.

* Exceptional written and verbal communication skills

* IT competent within Excel and PowerPoint

* Strong attention to detail with outstanding planning and organisation skills

Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.

While we aim to get back to all applicants, due to the current situation, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.

We look forward to helping you in your career in these sectors, so please send a copy of your CV to us. If you know of other people who are currently looking for a new career in these sectors please feel free to refer them to us.

We look forward to hearing from you.