Call Centre Agent

Salary: £26,000 per yearplus uncapped commission

Hours – Monday, Tuesday, Wednesday 12pm – 8pm, Thurs, 11am – 7pm and Friday 10am to 6pm – NO WEEKENDS!

This is working for a leading global outsourcing company. Making outbound calls to customers regarding their recent white goods purchases. You will be discussing the benefits and selling warranties on their appliances.

·Previous experience of working in a similar roles is desirable or working in a outbound call centre.

·A minimum of 3 – 6 months sales or telemarketing experience.

·Excellent communication skills – both verbal and written – enabling you to build strong rapport with our customers

·Ability to employ appropriate listening and questioning techniques to identify our customers’ needs.

·Good level of IT skill- the applicant should be adept in using search tools, browsers and also email features.

·Look for means of improving as well as actively promoting quality

·Comfort in working in a target-driven and fast-changing environment, and able to respond to changing business needs

·Be a fast learner, and PC-literate on all Microsoft applications (incl. Word, Excel)

·Be a team player and aware of your own performance (both your strengths and development areas), and pro-actively seek to improve it by working with your colleagues

·Ability to make efficient use of resources

·High level of motivation

·Outgoing confident personality

·Determined to achieving your goals

·Ability to build rapport with people

Benefits – 20 days holiday, excellent training programme, funded NVQ training, daily incentives, rewards and recognition

Training will be provided – 100% attendance required Monday to Friday 9.00 – 17.00

Must be available to start on Tuesday 1st September

Sent your CV today to avoid missing out on this fantastic opportunity