Business Support Administrator

Salary: £26,400 – £30,000 per year

Are you looking for an interesting, sometimes challenging but always different Senior Administrator role? If so, we could have the one for you.

This role is both rewarding and busy in equal measures. It’s got many parts to it so your ability to juggle and work with what comes up in the day is crucial.

The company are a small, well established engineering business based in Stockport and due to continued growth both pre pandemic and during, they really do need a senior administrator to come in and help keep everything on track.

They have some large, well-known clients and the turnover of the company is increasing year on year, so they are very stable and it’s a great time to join the company.

These large and well-known companies can be demanding, so your ability to remain calm under pressure and take ownership of an issue through to resolution is vital, along with some great all-round admin and organisational skills.

The office is a nice place to be and is full of engineers and projects people coming and going so it can go from quiet to chokka in an instant and the admin support consists of you and the operations manager supporting the wider team and the customers.

It’s an often busy ole and there is plenty of variety to keep you busy and entertained but it is also a role that needs your focus and attention to detail at times so you’d need to be able to switch off to the surrounds at times in order to focus on what needs to get done.

The other thing to consider is that along with a lot of admin duties and tasks, there is also quite a lot of interaction over the phone/email with customers, engineers, suppliers and the likes. With this in mind, you really would need to be comfortable speaking over the phone and face to face and have good communication skills, both written and oral.

It’s a great role if you enjoy admin, autonomy, stability and variety.

Main duties to include:

* Dealing with customer queries

* Planning, booking and scheduling jobs for Engineers

* Supporting multiple site clients

* Dealing with changes to engineers’ availability against needs

* Logging information

* Building strong relationships with staff and clients

* Checking job sheets, timesheets and expense claims

* Keeping operating systems up to date

* Data entry using Excel spreadsheets

* General office administration

We are looking for

* Administration experience

* Experience of planning/Scheduling engineers would be wonderful

* Someone comfortable working in a small office environment as the main administrator

* An outgoing, resourceful and organised individual

* Excellent customer service and communication skills

* Good telephone manner

* Competent in the use of Microsoft packages including Word, Excel and PowerPoint

In return you can expect

* Salary between £26,400 – £30,000dependant on experience

* Hours of pm with some flexibility

* 23 days + Bank Hols

* Free parking

* All expenses paid work events twice yearly

* Good working environment

* Stable company

If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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