Business Administrator Skills Coach / Assessor

Salary: £102 – £108 per day

Due to our continuing growth, we have an immediate start for an experienced Business Administrator Skills Coach/Assessor covering Home Counties & London.

Home Based with some remote delivery. Must have experience of delivering Standards and be able to demonstrate current competence.

Excellent opportunities for career progression.

Main Duties of the role:

Deliver learning to a caseload of learners in their place of work or agreed training location/MITSkills Skills Centre.

Design learning resources and methods of assessment to ensure learners gather high quality evidence towards their apprenticeship Standard to upload to their designated e portfolio system and learning plan.

Complete induction and onboarding processes including Commitment Statements and Apprenticeship Agreements.

Deliver training, workshops and one to one support and coaching sessions to reflect the approved delivery plan and e portfolio milestones.

Support learners to enhance their digital skills

To provide standalone delivery for maths and English and to ensure that these elements are embedded into the delivery of all learning.

Ensure that every session delivers content to ensure apprentices develop new knowledge, skills and behaviours and are confident to apply these in their workplace.

Motivate and support learners to achieve their work-based qualifications within agreed timescales.

Support mentors and employers to understand their commitment and responsibilities to apprentices.

Respond to requests for information from the allocated Learning Coach in a timely manner.

Understand, adhere to and apply MITSkills Safeguarding and Prevent procedures to ensure learners feel safe and are protected at all times.

Support the learning process through flexible learning methods to make sure learners access their 20% off the job entitlement.

Overcome barriers to learning and adapt delivery to meet learner’s needs – signpost for support where necessary to ensure learners have access to high quality and impartial information, advice and guidance (IAG).

Complete, organise and maintain documentation on learner progress for the entirety of the learner journey.

Willingness to work in a flexible way including evenings on occasion as required at various location if required

Provide requested information to MITSkills staff in a timely way

Provide access to information and work schedules to support the observation process.

Conducting formative and summative internal verifications under the direction and guidance of the Programme Lead.

Manage your diary effectively to ensure timely visits and reviews are conducted – maintain an up to date calendar to support the observation and quality assurance process.

Identify any apprentice who is at risk of leaving their training early and provide extra support whilst informing Operations.

Collate, manage and evaluate feedback from businesses and customers to identify opportunities for new business

Comply with internal and external quality standards, audits and inspections.

Maintain confidentiality in relation to all MITSkills information and to comply with Data Protection/GDPR/Cyber Security legislation

Contribute to the sharing of practice, attendance at networking forums and representing programmes at local and national events

Provide a high-quality, excellent customer/participant experience.

Maintain working practices in line with MITSkills Equality and Diversity, Health and Safety and Safeguarding policies; self-awareness of own responsibility in these areas

Ensure regulatory and legislative requirements are met at all times

Conduct should reflect the Staff Behaviour Policy (Code of Conduct); at all times

Maintain the highest level of professionalism and confidentiality.

Attend working groups and CPD session as instructed.

Build strong internal relationships

Work in collaboration with colleagues to achieve company objectives

Ensure positive organisational messages and culture are maintained

Maintain a record of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered.

Skills and Abilities:

Be able to work in a collaborative and multi-disciplinary environment and work in a professional way at all times.

The ability to communicate effectively, both verbally and in writing, with colleagues.

The ability to work collaboratively with team members and to take on board constructive and developmental feedback to improve the learner experience.

Be committed to deliver the MITSkills Excellence Framework

The ability to work to deadlines in a pressurised and sensitive area of work, being aware of MIT Skills’ confidentiality and information sharing protocols.

The ability to apply the principles of MIT Skills’ safeguarding, Prevent and equality and diversity agendas.

The ability to be highly organised, paying close attention to detail.

Be able to enjoy and be able to work as part of a small team.

Have a flexible approach to work.

Be emotionally resilient and be able to work in a challenging environment.

Work in an organisation that is undergoing change due to development and growth.