Bilingual Customer Service Advisor

Advancing People – Multilingual Recruitment Specialists are now recruiting for a Bilingual Customer Service Representative for their client based in Chiswick.

As a Bilingual Customer Service Representative it will be your responsibility to deal with customers in specific regions as well as the English speaking markets, providing excellent customer service via phone, email and face-to-face contact and ensuring enquirers are dealt with in a prompt and professional manner.

Roles & Responsibilities:

Receive incoming calls
Deliver high quality customer service
Assist with new customer’s enquiries
Process orders received via the telephone, fax, e-mail or internet
Be proactive in the area of Customer retention
Person Specification:

Fluent in English and either German, Dutch, Croatian, Romanian or Lithuanian and Dutch.
Strong customer focus and professional approach
Excellent communication skills, both oral and written
Ability to work effectively as part of a team
Good computer skills
Positive “can do” attitude
This is a full time permanent position offering an annual salary of up-to £26,000+ attractive company benefits.

Advancing People – Multilingual Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.