Ba – Remote Access

Remote Access Business Analyst – Contract Position – Hybrid role – £700 P/D We are seeking an experienced and highly capable Business Analyst to support a major remote access transformation programme across corporate, retail, and operational technology environments within a large-scale FMCG. This role will play a key part in uncovering and documenting currently undefined business

requirements relating to Azure Virtual Desktop (AVD), Zscaler, remote access services, OT/IoT connectivity, and secure access workflows. Working closely with the Remote Access Project Manager, engineering teams, security, operations, and business stakeholders, the successful candidate will help shape future-state solutions and ensure

requirements are clearly defined, prioritised, and aligned to operational and security objectives. Key

responsibilities : Lead workshops, stakeholder interviews, and discovery sessions across corporate, retail, and OT environments Gather, analyse, and document functional and non-functional

requirements related to remote access, AVD, Zscaler, and secure connectivity Map current-state and future-state processes, identifying gaps, risks, pain points, and undocumented dependencies Produce high-quality documentation including BRDs, user stories, process maps, data flows, decision logs, and acceptance criteria Work closely with technical and architecture teams to ensure

requirements are feasible and aligned to solution design Support solution option analysis, highlighting business impacts, dependencies, and risks Capture retail and store-specific

requirements including POS systems, handheld devices, IoT sensors, and operational workflows Support OT remote access

requirements including segmentation, secure device connectivity, and operational constraints Ensure

requirements traceability throughout delivery, testing, UAT, and operational handover Act as the bridge between business and technical teams to ensure alignment and clear communication throughout the programme lifecycle Key

skills &

experience : Proven Business Analyst

experience within infrastructure, security, cloud, or remote access transformation programmes Strong understanding of Azure Virtual Desktop (AVD), remote access workflows, application delivery, and user personas

Experience with Zscaler (ZIA/ZPA) or similar secure remote access technologies Exposure to Operational Technology (OT) and IoT environments, including connectivity and security considerations

Experience working within retail or FMCG environments, ideally supporting store-based technology Strong

requirements gathering, process mapping, and stakeholder management

skills

Experience producing user stories, acceptance criteria, and process documentation for engineering and delivery teams Ability to translate technical concepts into clear business language Strong analytical mindset with the ability to identify gaps, dependencies, and risks across complex environments Understanding of identity, access management, and cloud security principles Desirable:

Experience with Active Directory, Entra ID, or hybrid identity environments Knowledge of zero trust architecture, segmentation, and secure access models Exposure to POS systems, handheld devices, and store technology platforms

Experience supporting UAT and validation activities Familiarity with Agile delivery environments and sprint-based delivery models Details £700 per day Inside IR35 Hybrid working 3 days onsite in Paddington Initial 3–6 month contract